• A Sanctuary Maintenance operative checks that has all the tools to complete the task.

    Our multi-skilled workforce is available round the clock to give our customers a reliable and flexible building maintenance service.

Property maintenance services

With expansive experience of maintaining national property portfolios for a variety of not-for-profit landlords, Sanctuary Maintenance will go the extra mile to provide you and your customers with quality property maintenance services.

Our multi-skilled work force of reliable operatives covers the entire spectrum of property maintenance combining our ethical and responsible approach with sound commercial sense.

Supported by innovative IT solutions that link together resident databases, an intelligent scheduling solution and handheld PDA technology, our operatives across all of our services have access to all the information they need prior to arriving on the job.

The nature of property maintenance means that it can often cause disruption. We can help you manage the expectations of your customers and communicate with them before and during maintenance programmes with a range of information packs and leaflets.

To help keep your portfolio working for you we provide a range of property maintenance solutions including:

Aids and adaptations

Our aids and adaptations service includes fitting specialist equipment to the homes of vulnerable tenants, allowing them to live with more independence and confidence.

Gas services

With teams across the country we operate a full range of high quality and cost effective gas services, including repairs, installations and servicing.

Facilities management

Our 400 operative strong facilities management team provide a range of grounds maintenance and cleaning services across England and Scotland.

Reactive maintenance

Our responsive repairs teams work around the clock, 24/7/365 days a year, to provide a full reactive maintenance service that gets the job done in one visit wherever possible.

Planned maintenance

From refurbishing void properties to large planned works programmes our property improvement teams have experience in a variety of projects across a wide portfolio.

All of our services are supported by a 24/7 outsourced call centre that aims to resolve your customers’ queries on a first call, one response basis.

With a flexible approach we are able to offer you a property maintenance service that fully meets your customer’s needs. For more information, please contact us.